How can we help?

Browse our FAQ or chat with our AI assistant for instant support.

?Frequently Asked Questions

How do I track my order?

You can track your order by going to the 'Track Order' page and entering your order ID.

What changes can I make to my store?

Store owners can update products, manage inventory, and customize their store profile from the Dashboard.

How do returns work?

We offer a 7-day return policy for defective items. Please contact support to initiate a return.

Is payment secure?

Yes, we use industry-standard encryption and trusted payment gateways to ensure your data is safe.

When do store owners get paid?

Payments are settled **instantly** to your registered bank account via our Express Settlement partner, ensuring you have immediate access to your funds.

Still need help?

Our human support team is available 24/7 for urgent issues.

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